Ordering 101

About Our Cake

and Cookies

HOW MUCH DO YOUR CAKES & COOKIES COST?

We love making each treat special! Our prices depend on the size, design intricacy and complexity. For our charming mini tin cakes and cookies, you can expect prices starting at just $10 each, especially our seasonal promotions. Custom cakes begin at $145 and generally serve about 10-12 guest. For custom cookies, we have a dozen minimum order, starting at $100 per dozen.

YOUR CAKES & COOKIES LOOK GOOD, BUT DO THEY TASTE GOOD TOO?

Absolutely! Our cakes and cookies are crafted from scratch using only the finest ingredients, such as real butter, eggs, Madagascar vanilla and locally sourced produce. Each treat is thoughtfully designed to not only look beautiful but to also deliver an exceptional flavor experience. We prioritize the perfect balance of sweetness and texture, and freshness in every bite, ensuring that our creations are as delicious as they are beautiful.

DO YOU SELL SHEET CAKES, READY-MADE CAKES OR “BASIC”/SIM PLE CAKES?

We specialize in custom, one-of-a-kind cakes that are truly works of art, crafted to reflect your unique style and personality. While we don't offer grab-and-go sheet cakes, we do provide them as part of custom orders, and we also have the option for a dummy cake. This means you can have a stunning, grand cake for display while enjoying a more budget-friendly sheet cake for serving. This way, you get the best of both worlds--elegance and practicality.

DO YOU MAKE GLUTEN-FREE OR DIETARY CAKES & COOKIES?

At this time, we don't offer gluten-free or sugar free options. We're always committed to creating the most delicious and delightful treats and right now, we haven't quite found recipes that match the quality of our regular offerings. Thank you so much for your understanding.

Delivery

DO YOU DELIVER?

Yes, we're delighted to offer delivery within 60 miles from our home bakery! We happily serve Los Angeles County, Orange County and the Inland Empire. Our minimum order delivery is $100

, and delivery fees are based on location. Just reach out with your event details, and we'll be happy to provide a personalized quote. We're excited to be part of your celebration!

DO YOU SHIP YOUR CAKES & Cookies?

We currently don't ship our cakes because we want them to arrive in perfect condition, and that's not always guaranteed. However, we do ship cookies our cookies! We take great care in packaging them, with each cookie individually wrapped and secure they travel safely. While we strive to keep them in perfect condition, please note that once they leave our hands, and are handed over to the USPS, we can't guarantee absolute perfection. In our experience, issues are rare, but we always want to be transparent. Rest assured, we put a lot of love and effort into making sure your cookies arrive as beautifully as possible.

Tastings and Ordering

Do you offer cake tastings?

Yes, we offer cake tastings, a few times a year, especially during the busy celebratory seasons like spring and summer. Instead of traditional appointments, we offer a tasting box that includes five of our popular flavors. You can purchase at select times and enjoy a tasting experience at home. If you love our cakes and want to book us for a celebration--whether it's a wedding, birthday, first communion, or graduation--you can easily reach out via email to get started.

How can I order a cake and cookies?

To place an order, simply head over to our website and fill out the inquiry form. Make sure to include all the details about your event--like the date, time, theme, colors, and any specific ideas you have in mind.

How long will it take for you to get back to me?

We're excited to connect with you! We'll review your submission and get back to you within 24 businesses hours, Monday through Friday. Please keep in mind that we're out and about on weekends handling deliveries, so if you reach out over the weekend, we'll sure to get back to you by the following Monday. We truly appreciate your patience and can't wait to bring your vision to life!

Do you have a physical storefront? Can I walk in and purchase?

We're so glad you're interested! We're an in-home bakery operating entirely online. While we don't have a storefront, we do offer scheduled pickups at our home for your convenience. Plus, we're proud to be certified by the County of Riverside under the Cottage Food Operation license, ensuring that we meet all the necessary regulations and standards. This means you can trust that your treats are made with care and professionalism.

How early should I place my order?

we recommend placing your order as soon as you've finalized all the details--like event theme, color scheme, and the number of servings. Because we do get booked a few weeks--or even months--in advance, we encourage you to order at least 3-4 weeks ahead of your event. That said, if our schedule allows, we'll happily accommodate last-minute request.

Why do we need 3-4 weeks lead time?

Because each treat is custom-made with lots of love and attention detail. We take the time to coordinate with our vendors, ensure we have all the ingredients, and carefully plan every step of the process. This way, we can create a true masterpiece for your event! It's all about giving us enough time to communicate, plan, and perfect your order, so everything turns out just right.

Donations Request Policy

We love being part of the community and are happy to support local causes. Due to the high volume of donations requests, we ask that all requests be submitted via email, including a letter with the charity details and nonprofit tax ID. While we can't fulfil every request, we do our best to help whenever possible.

Deposit, Bookings, and Cancellations

Is a deposit required to place an order?

To ensure your order is securely booked, we kindly ask for a non-refundable 50% deposit. The remaining balance will be due one week before your event. Please note that if the balance isn't paid full by that time the deposit will be forfeited. However, if your order is placed last minute--let's say within the same week of your event--then the entire amount will need to be paid in full upfront. This is because the deposit option is only available when booking several weeks in advance. We appreciate your understanding and flexibility.

Why is it non-refundable?

We often book quickly, we're not able to backfill your spot if you need to cancel. Your deposit helps us ensure that we hold that spot just for you, and it allows us to plan our team and production accordingly. We truly appreciate your understanding and support!

Booking

Once we've chatted about your event details and you've chosen the perfect cake and cookies, we can move forward with your booking! To secure your date, we'll just ask for a 50% non-refundable deposit. The remaining balance is due one week before your event. Just a heads-up, both the deposit and the balance are non-refundable and non-transferable, so we won't be able to switch your dates once everything is set. We really appreciate your understanding and are excited to be part of your celebration.

What payment forms do you accept?

We happily accept all major credit cards for your convenience. To keep everything secured, we process all payments online through an invoice that we'll send you once your order details are confirmed. This way, you can easily pay online at your convenience. We do not accept cash or credit card payments over the phone for security reasons. We want to make sure your information is safe! If you have any questions about payments, just let us know--we're here to help.

What's your refund cancellation policy?

To secure your order, we kindly request a 50% non-refundable deposit at the time of booking. The remaining balance will be due one week before your event. We do our best to coordinate and ensure everything goes smoothly, so if an order isn't picked up or delivery is denied the full balance will still apply. We'll always reach out to you if we notice any issues with pickup or delivery. In the event of a cancellation within one week of your event, the full balance is still due, as we often turn away other orders to make room for yours. We truly appreciate your understanding and support, and we're always here to help make your event special.

In the event of a cancellation:

1. All requests for cancellation must be made in writing

2. If a cancellation is received, your deposit will not be refundable.

3. If a cancellation is received less than one week prior to the promised delivery/pickup date, the full balance is still the client’s responsibility